KVD Service Congress 2024
Products Microsoft: Dynamics 365 Service
ORBIS Solutions: ORBIS ServiceONE
Sectors: Non sector-specific, Manufacturing industry, Construction supplier industry, Steel / Steel Service Center / Metal industry, Electro and electronic industry, Machinery and plant manufacturing, Consumer goods / retail, Automotive supplier industry
Processes: Service & Support
Duration of event: full day
#servicefans: in the company, with employees and with customers
The KVD Service Congress will enter the next round on 6. & 7. November 2024 under the motto "#servicefans: in the company, among employees and with customers". It will focus on how to turn people into fans – both on the customer side and on the employee side. Participants can expect an exciting programm with innovative keynotes, practical best practice presentations, panel discussions, interactive workshops and plenty of networking at numerous exhibition stands.
Further information on the KVD Service Congress 2024 can be found here!
Meet us at the KVD Service Congress and get exciting insights into our service portfolio!
We will be at the Congress in Essen on both days and will be presenting innovative and practical solutions for the digitalisation and automation of your service processes at our stand. Discover how you can increase your efficiency and improve service quality with Microsoft Dynamics 365 and the SAP CX Suite.
By using artificial intelligence (AI), you can further optimise your processes, as AI enables more precise analyses, proactive maintenance and personalised customer experiences. Use the automation options to reduce manual activities and sources of error.
We will be happy to provide you with comprehensive advice on the following topics:
- AI in service
- End-to-end service processes
- Customer Service / Digital Contact Center
- Field Service / Remote Service
- Omnichannel
- Predictive maintenance
- Partner & customer self-service portals
- Knowledge management
Arrange an appointment with our experts now!
We look forward to welcoming you to our stand and talking to you about your current topics, challenges and wishes in service. You are welcome to use our form to book an appointment with us in advance and reserve a fixed slot with our service experts. We look forward to your visit!
Andreas Krenz
Senior Account Manager Business Division Microsoft, ORBIS SE
Tel.: +49 681 99 24 633
E-Mail: andreas.krenz(at)orbis.de
Nathanaël Kuznicki
Account Manager Business Division SAP, ORBIS SE
Tel.: +49 681 9924 407
Email: nathanael.kuznicki(at)orbis.de
