ORBIS introduces SAP Sales Cloud at Stabilus: Digitalize, harmonize and optimize sales processes
The internationally active software and business consulting company ORBIS AG is introducing the SAP Sales Cloud solution from the SAP Customer Experience Suite (CX) at the Stabilus Group in the Industrial business unit. Stabilus, a leading manufacturer of gas springs and hydraulic dampers, is using SAP Sales Cloud as a central hub to create a single source of truth for sales-relevant information and lay the foundation for digital, harmonized processes in sales - keyword lead-to-cash.
Via the easy-to-use web interface of SAP Sales Cloud, the approximately 340 end users can call up all the information they need for their tasks at the touch of a button, clearly visualized - on the desktop PC as well as mobile via smartphone or tablet. Thanks to the ability to access the data around the clock, sales staff are always well informed about the current status of their activities. This simplifies and improves communication with customers and prospects and boosts customer satisfaction - a real added value.
The individual locations of key customers are bundled into a single global key account in the cloud solution. This also gives the key account managers a detailed insight into the projects and offers recorded for the branches of these customers at any time. This is another big plus. Management also derives great benefit from SAP Sales Cloud, as it can plan sales measures in a more targeted manner and better exploit cross-selling potential. The solution offers predefined, easy-to-understand key performance indicator reports and dashboards "out of the box", which could be optimally adapted to Stabilus' specific requirements using simple tools.
Sales-related data is loaded into the SAP Sales Cloud implemented by ORBIS from the central SAP ERP system as well as the ERP systems of other manufacturers installed at individual sites. For this purpose, the experts at ORBIS have linked the cloud solution with SAP ERP via SAP Cloud Platform Process Integration (CPI-PI). Other ERP systems as well as configuration and pricing tools that transfer the data required to create a quotation, including technical drawings, to SAP Sales Cloud are connected via SAP standard interfaces. The processes in technical development were also integrated into the cloud solution with the help of functional enhancements, thus replacing the in-house project management tool used to date.
Thanks to the excellent cooperation between the ORBIS and Stabilus teams involved in the project, the use of agile methods, and the Saarbrücken-based IT service provider's expertise in sales processes and the integration of on-premise and cloud software in the SAP environment, the rollout went quickly.
SAP Sales Cloud is currently being used in eleven locations; in the final expansion stage, 20 branches and around 500 end users will be working with it. But this is just the beginning. As part of its IT strategy, Stabilus is using SAP Sales Cloud to lay the foundation for a hybrid SAP landscape in which SAP on-premise solutions are supplemented by SAP cloud offerings where possible and appropriate.
As the world's leading supplier of gas springs, dampers and electromechanical actuators, the Stabilus Group has been proving its expertise in the automotive industry and many other sectors for eight decades. With gas springs, dampers and electromechanical POWERISE actuators, Stabilus optimizes opening, closing, lifting, lowering as well as adjusting and provides protection against oscillations and vibrations. Through the integration of ACE, Hahn Gasfedern, Fabreeka and Tech Products, the Stabilus Group has further expanded its product portfolio and gathered even more expertise in motion control. The company has its headquarters in Koblenz and employs more than six thousand people worldwide. In fiscal 2019, Stabilus generated sales of €951.3 million. Stabilus has a global production network in eleven countries. Through regional offices and sales partners, Stabilus is also represented in more than fifty countries in Europe, North, Central and South America, and Asia Pacific. Stabilus S.A. is listed on the Prime Standard of the German Stock Exchange and is included in the SDAX index.
For more information on Stabilus, please visit stabilus.com.
ORBIS accompanies medium-sized companies as well as international corporations in the digitalization of their business processes: from the joint development of the customer-specific Big Picture to the practical implementation in the project. The digitalization and automation of business processes across the entire value chain ensure the competitiveness of our customers. The in-depth process know-how and innovative strength of our 550 employees combined with the expertise gained from more than 30 years of successful, international project work in various industries make us a competent partner. We rely on the solutions and technologies of our partners SAP and Microsoft, whose portfolios are rounded off by ORBIS solutions. Our focus is on SAP S/4HANA, Customer Engagement and the realization of the Smart Factory. On the basis of smart cloud technologies such as Machine Learning, Cognitive Services or IoT, we promote the innovative power of our customers in the development of innovative products, services and business models. Our expertise results from over 2,000 customer projects at more than 500 customers in the automotive supply industry, construction supply industry, electrical and electronics industry, mechanical and plant engineering, logistics, metal industry, consumer goods industry and retail. Long-standing customers include the ZF Group, Hörmann, Hager Group, Rittal, Kraftverkehr Nagel, ArcelorMittal, Montblanc, Bahlsen and Sonepar.
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