B2B-customer service of the future: more revenue through optimized processes

Products SAP: SAP CX, SAP S/4HANA Service Management, SAP Service Cloud, SAP Field Service Management
Sectors: Non sector-specific
Processes: Service & Support

Our new eBook on the future of B2B customer service shines a light on what modern customer service should look like in this day and age and why optimizing your service processes results in increased revenues and greater customer loyalty.

Find out more about the following in our eBook:

  • The future of customer service – What does that actually mean?
  • Customer requirements and staff requirements
  • The perfect service – how to optimize customer service
  • Use case: From ticket to solution – an example of modern field service
  • The road to optimal customer service

Happy reading!

eBook B2B-customer service of the future

Download the eBook

Tel.: +49 681 9924-0