ORBIS Future Weeks – Hands-on Sales & Service
ORBIS Solutions: ORBIS Training & Event Management
Sectors: Manufacturing industry, Construction supplier industry, Steel / Steel Service Center / Metal industry, Electro and electronic industry, Mechanical and plant engineering, Consumer goods / retail, Automotive supplier industry
Processes: Service & Support, Sales
Duration of event: approx. 2 hours
Many people are talking about AI and the current trends in sales & service. We'll tackle them together with you!
In our free online event series, the ORBIS Future Weeks - Hands-on Sales & Service, on September 23 and 24, 2025, you will receive exciting insights into the latest SAP solutions as well as valuable practical insights from our customers Pollmeier Massivholz GmbH & Co. KG and GEZE GmbH as well as first-hand information from our SAP speakers.
Look forward to exciting sessions and concentrated knowledge in a compact and interactive format of approx. 2 hours.
Discover the online events in detail now:
Hands-on session sales on 23/09/2025
Look forward to an exciting key note from Caroline Böttcher (SAP SE) in our Sales Session.
Gain exclusive insights into sales management with SAP Sales Cloud Version 2, from integrated tools for managing teams and customer groups, pipeline management and forecasting to customer planning as an aspect of key account management.
Let's take a look at AI-supported CRM solutions, using the example of SAP Sales Cloud Version 2, in everyday sales. We will look specifically at customer contact management, the lead-to-cash process and other structured processes that can be made more efficient with AI support.
And gain exciting insights in the customer case with Pollmeier Massivholz GmbH & Co. KG.
You will find the detailed agenda here shortly.
Hands-on session service, 24/09/2025:
In the service session, we will shed light on all relevant aspects of a future-proof end-2-end service process and provide you with information on the latest trending topics.
With the discontinuation of support for SAP CS in 2027, many companies are now faced with the question of what to do next. Our colleague Benjamin Meier takes a look at the service processes with S/4HANA Service and shows you why you shouldn't waste any time when making the switch.
Good customer service is becoming increasingly important for long-term customer loyalty, which is why we take a closer look at AI and other trends in service in conjunction with SAP Service Cloud Version 2.
Our customer GEZE GmbH reports from the field.
You will also learn how to solve typical challenges in field service with SAP FSM and how to empower service employees as well as internal and external technicians through well-structured training with ORBIS Training and Event Management.
You will find the detailed agenda here soon
Look forward to these experts
Caroline Böttcher,
Vertriebsleitung SAP CX, Mittelstand, SAP SE
Alexandra Altermann,
Solution Manager Industrial Manufacturing, IBU IMA Innovation, SAP SE
Valentin Köhl,
Sales Development Manager Business Models, GEZE GmbH
Laura Hündorf,
Referentin Vertrieb Pollmeier Massivholz GmbH & Co. KG
Tobias Rothley,
Consultant, contrimo GmbH (Member of the ORBIS Group)
Aaron Karch,
Team Lead Marketing & Sales Solutions, ORBIS SE
Sebastian Jörns,
Business Process Consultant, ORBIS SE
Alexander Neu,
Business Process Consultant, ORBIS SE
Benjamin Meier,
Teamlead SAP CX Service | SAP S/4HANA Service | SAP FSM, ORBIS SE
Christoph Kurtz,
Business Process Consultant, ORBIS SE
Eric Grünemeier
Account Manager SAP CX
ORBIS SE
Tel.: +49 681 9924 237
E-Mail: Eric.Gruenemeier(at)orbis.de
