Introduction of processes in customer relationship management

From CRM to ERP: ORBIS has the vision for the entire process

With over 30 years of experience in consulting and implementation of processes in customer relationship management (CRM), ORBIS is one of the most experienced consulting firms in the market. The experts at ORBIS support companies with high competence in consulting and implementing their individual digital customer experience strategy along the entire process chain - with a true 360-degree view of the customer and with data access at any time and on any device, whether desktop or mobile via smartphone or tablet. The customer journey can thus be seamlessly tracked and actively shaped - for the benefit of the customer.

Are you using SAP CRM and need support in evaluating and determining your future marketing, sales and service strategy on the way to C/4HANA? In addition to the SAP cloud products from the SAP C/4HANA Customer Experience Suite, ORBIS also advises and implements SAP S/4HANA for Customer Management (S4CRM).

More than "just" a CRM expert – with ORBIS you get:

  • Many years of professional know-how for all CRM processes
  • Consulting expertise with focus on continuous and integrated processes, from front to back office (SAP S/4HANA, SAP ERP)
  • High competence for the manufacturing industries: manufacturing industry, automotive suppliers and consumer goods
  • Extensive experience in SAP solutions: SAP CRM, SAP Hybris, SAP Cloud for Customer, SAP C/4HANA

Revolutionized customer relationship management

SAP Customer Experience

Revolutionize your customer relationship management
SAP Customer Experience

The next generation in customer relationship management

These customers have success stories with SAP and ORBIS

Success stories

Success Story: ORBIS and BEUMER Group GmbH & Co. KG
BEUMER Group: SAP C/4HANA creates a clear view of the global sales pipeline in sales
Matching Events
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Location: SAP Headquarter Walldorf / Date:  22.11.2022
The event for sellers of complex products in the manufacturing industry on Nov 22 at SAP Headquarters Walldorf.
1:1 WebSessions
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Date: individual
Put your customer at the center of your processes and bring together the different areas of sales, marketing and service. Talk to us personally about your customer relationship management!
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Become a High Performance Sales Manager - learn in this webcast how!
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