The ORBIS SAP Integration Suite is the first CRM solution in the world to have been both specially developed for SAP users and given Microsoft certification. With the ORBIS SAP Integration Suite, ORBIS is offering close integration between SAP ERP and Microsoft Dynamics CRM, combining the best of both worlds in one single solution. This results in closed customer processes and a 360-degree view of clients.

Additionally, ORBIS offers best-practice processes and add-on solutions for Microsoft Dynamics CRM which meet the requirements that are typical of the sector when it comes to optimising the processes in marketing, sales and service. The comprehensive CRM solution covers all of the technical requirements for companies in the manufacturing, machine engineering, building supplier, automotive supplier and consumer products industries.

Combining the strengths of the two market leaders brings great benefits for you as a user: SAP as an ERP system and Microsoft Dynamics CRM as an SAP-integrated CRM solution, with best practice processes that are typical of the sector.

• Integrates CRM for SAP customers
• Best practice processes for the manufacturing, machine engineering, building supplier, automotive supplier and consumer products industries.
• SAP real-time integration incl. multi-ERP integration
• Complete customer history and 360 customer-view at a glance
• Use of standard SAP and Microsoft technologies
• Use of SAP real-time processes such as SAP-availability checks or online SAP pricing
• Seamless SAP BI integration
• Synchronisation of relevant organisational, master and transaction data between CRM and SAP
• Master customer management
• Certification from Microsoft